Privacy Policy
This Privacy Policy explains how RiskBases collects, uses and protects your information across our website, demo flows and SaaS platform.
1. Introduction
RiskBases respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, request a demo, create an account, or use the RiskBases platform.
2. Information We Collect
We may collect personal information such as your name, email address, company name, job title, billing details, account credentials, and any information you provide through forms, demo requests, support conversations, or while using the platform. We may also collect technical data such as IP address, browser type, device information, usage data, referral sources, and cookie identifiers.
3. How We Use Your Information
We use your information to provide and improve our services, manage user accounts, process demo requests, communicate with you, maintain security, analyze website and product usage, comply with legal obligations, and support product development. We may also use limited data for service notifications, onboarding, support, and platform administration.
4. Legal Bases for Processing
Where applicable under GDPR, we process personal data on the basis of consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating, securing and improving RiskBases.
5. Data Sharing
We do not sell your personal data. We may share information with trusted service providers that help us operate the platform, such as hosting, analytics, authentication, payment, customer support, and communication providers. These parties process data only as necessary to perform services on our behalf and under appropriate safeguards.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including maintaining accounts, meeting legal obligations, resolving disputes, enforcing agreements, and supporting legitimate business operations.
7. Data Security
RiskBases uses appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online system can be guaranteed to be completely secure.
8. International Transfers
If personal data is transferred outside your jurisdiction, we take reasonable steps to ensure appropriate safeguards are in place, consistent with applicable privacy laws.
9. Your Rights
Depending on your location, you may have rights to access, correct, update, delete, restrict or object to the processing of your data, as well as rights related to portability and withdrawal of consent. You may contact us to exercise these rights.
10. Cookies and Tracking
We use cookies and related technologies to support site functionality, remember preferences, analyze traffic, and improve performance. For more details, see our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect product, legal or operational changes. The latest version will always be published on this page.
Questions about privacy?
For questions about data handling, privacy rights or compliance, please contact us through our contact page.